Who we are

Our website address is: http://neighbay.co.za.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Where your data is sent

Effective Date: 20/01/2025

1. Introduction
This Privacy Policy outlines how Neighbay.co.za (“we,” “our,” or “us”) collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR).

2. Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, and any other details provided when creating an account or subscribing to our newsletter.
  • Listing Information: Details submitted when creating or viewing horse listings.
  • Usage Data: Information about your interaction with our website, including pages visited and time spent on our site.

3. How We Use Your Information
Your information is used for:

  • Providing and managing your access to the website.
  • Sending newsletters and updates with your consent.
  • Improving website functionality and user experience.

4. Sharing of Information
We do not sell or share your personal information with third parties, except:

  • When required by law or to comply with legal obligations.
  • To trusted service providers who assist us in operating the website (e.g., hosting).
  • If you request a password reset, your IP address will be included in the reset email.

5. Cookies and Tracking Technologies
We use cookies to collect website usage data. For more information, see our [Cookie Policy].

6. Your Rights
As a user, you have the right to:

  • Access your personal information.
  • Request correction or deletion of your data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Withdraw consent for data processing at any time.

7. Data Retention

  • We retain your data for as long as necessary to provide services or as required by law.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Contact Us
For questions or concerns about this policy, contact us at team@neighbay.co.za.